Contact Us

We'd love to hear from you

Address

123 Fashion Street
New York, NY 10001
United States

Phone

Customer Support: +1 (555) 123-4567
Sales: +1 (555) 123-4568
Monday - Friday, 9AM - 6PM EST

Email

Support: support@stride.com
Sales: sales@stride.com
General: info@stride.com

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Frequently Asked Questions

What's your return policy?

We offer 30-day returns on all unused shoes in original packaging with proof of purchase.

How long does shipping take?

Standard shipping takes 5-7 business days. Express and overnight options are also available.

Do you offer international shipping?

Yes! We ship to over 50 countries. Shipping costs and times vary by location.

How do I know my size?

Check out our size guide on the shop page. We offer free exchanges if the size doesn't fit.

Are your shoes sustainable?

Yes! We use eco-friendly materials and sustainable manufacturing practices for all our products.

Can I track my order?

You'll receive a tracking number via email as soon as your order ships.